Open office doors
As more offices are opening their doors an interesting survey conducted by Clockwise revealed that 30% of Generation Z had missed the social element of work. Almost three-quarters stated that a sense of community within the workplace leads to a more productive and enjoyable working environment. As many companies have committed to long-term remote working like Amazon and Siemens, we question where does in-person training stand?
Shifting In-person training
Distance learning has long been a cost-effective way for businesses to upskill their workers. At Cognitas Global we’ve found that employers want the choice of in-person classroom training. Learning new skills at home alone with a two-dimensional screen can be demanding and unproductive, generating low employee engagement.
We believe that there is an appetite for employees to interact face-to-face on a professional and personal level. For example, personalised learning gives structure and space to capture meaningful feedback. Starting informal conversations about anecdotal experiences or sharing random personal recommendations can be less effective even lost over Zoom.
Ready to be agile
We recognise that retraining should be part of your organisation’s recovery plan. There is a sharp need for the flexible use of new and innovative training models to achieve optimal training outcomes. Through consultation we can identify and build employee skills learning programmes at speed to blend into employer business recovery models for the future.
Throughout the crisis we were fortunate to remain open to support our clients’ continuing deployment of our critical crisis management and incident training programmes. Their training plans were not disrupted. We consistently launched tailored learning journeys and unique scenarios to teach employees the exact skills to accomplish tasks, all built around creating a positive user experience.
Retrain and reskill
As restrictions ease Cognitas Global is helping organisations to act collaboratively. The 2021 LinkedIn Workplace Learning Report found that 59% of learning and development professionals consider upskilling and reskilling as a top priority.
Predicting the path ahead
In summary, the learning landscape has changed. The onus is on employers to anticipate the skills they’ll need, improve training, and to fully embrace a culture of learning. The IBM Institute for Business Value recognise the need for organisations to foster a culture of lifelong learning. To reduce the skills gap, IBM argues, companies must adopt innovative strategies and work with internal and external partners to build workplace resistance.
Businesses will need to start engaging in a serious effort to reskill and retrain. It will be an enormous challenge particularly as soft skills will become more valuable in the workplace because they cannot be replicated by automated technology. Employers won’t be able to close the gap by themselves.
They will need to work with learning and development companies to identify the right tools that can flexibly bring learning to people wherever they are and implement a hybrid approach that embraces both virtual and in-person training. By following agile training principles, your organisation can address this ever-widening skills gap to make an impact in a post-pandemic workplace.