Our solution
Working with the Senior Management Team at DESSC, our first role was to assess the current risks facing DESSC and review their existing crisis management framework. We then jointly drafted an updated comprehensive crisis management plan that better reflected the current risk environment and mitigating control measures, which would provide clear guidance on how multiple types of emergency should be handled.
Being very aware that a crisis management document alone isn’t likely to be at hand to the right people in the event of an emergency, we also developed a bespoke mobile phone App, incident360. This App takes the content of a crisis management plan and turns it into an easily accessible format for use by the crisis team in the event of an actual incident. With essential information, checklists, logging and mapping functionality, the effective management and subsequent review of an incident is facilitated and enhanced.
The results
Having created a training and exercising program for the Senior Management Teams (SLT) at the School and College, we delivered two onsite immersive exercises to each SLT using our View360Global platform. The experiential learning exercises were mapped against the risk register and crisis management plans which tested the designated Crisis Management Teams’ individual and collective responsibilities.
By delivering an exercise that simulated a key risk to the organisation, it further informed the enhancing of additional policies and procedures as part of the ongoing crisis management review process. Most importantly for the organisation, it is now able demonstrate its robust approach to the safety of its staff and pupils to its stakeholders and the wider educational community.
A proven track record
Success is measured by problems solved and with our diverse client list, there’s no ‘one solution fits all’. Find out more about how we work…
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